Shipping Policy

Last updated: October 26, 2026

Thank you for shopping with Named & Kept. This policy explains how we make and ship your order.

Production time Each necklace is made to order in the USA. Production takes 3–5 business days before your order ships.

Shipping methods and costs

• Free USA Shipping: free on every order, delivered 2–5 business days after it ships.
• USA Priority: $11.99, delivered 1–2 business days after it ships.

Total time from order to delivery is usually 5–10 business days with free shipping. Delivery times are estimates and can be affected by carrier delays, weather, or holidays.

Holiday orders To receive your order by Christmas with free shipping, order by December 10.

Shipping destinations We currently ship within the United States only.

Order tracking You'll get an email with a tracking number as soon as your order ships.

Address accuracy Please check your shipping address at checkout. Contact us within 12 hours of ordering if you need to correct it.

Lost, damaged, or delayed packages If your order is lost or arrives damaged, contact us and we'll make it right. See our Refund Policy for details.

Questions? Email kevin0hernandez0@gmail.com. We answer within 24 hours on weekdays.